As you know, your employee (name omitted) has been working as contract maintenance for our base in Pearsall, TX for the past few weeks. I wanted to express my sincere thanks and let you know he has been a valuable asset to us in that time. He has been a very hard and conscientious worker on our aircraft and has gone above and beyond in assisting us with additional support of ground maintenance equipment and base upkeep. His efforts and easy going personality have made him a favorite among our crews. He is an outstanding representative of National Flight which reflects positively on your organization.
I would like to take a minute of your time to talk about your employee at your Fuel Control facility in Kansas City. I feel when someone is exceptional in their field, they should be recognized. I have been working with this employee for many years. She is one of the best customer support individuals I have ever had the pleasure to work with. She is very dedicated to your company and to those who require service from your company. I truly cannot say enough about her. She answer all our question in a very timely manner (good or bad), each and every time. I wish I had a few like her here with me. She is joy and a pleasure to work with each day. I thank you for a great employee. We consider ourselves very lucky to work with her.
I cannot thank you enough for all of your efforts in (tail number omitted). I know that I am as mechanically safe as possible because of all your tireless work during my one month stay. It is humbling to watch the effort and care that goes into heavy phase inspections. Thank you for being professional and honest.
(names omitted), please share with (name omitted): the aircraft flew well on the trip home. Taxiing is much straighter (and faster) and the engines seem to be producing more balanced power with the thrust levers aligned. It was a pleasant (as much as a mx trip can be) experience today. Thanks for the quick and thorough service. Keeping an old aircraft like ours running reliably requires thorough and knowledgable maintenance. National Flight has been a valuable resource for us.
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Call Toll Free: 1 (800) 669-2704
National Flight provides helicopter maintenance and helicopter repair
services for Airbus, Bell, Robinson and AgustaWestland
helicopters at our Toledo, OH helicopter repair station.
For over 54 years, National Flight has been the premiere Fixed Base Operator (FBO) for Toledo Express Airport (TOL). Whether you are a weekend pilot or a corporate pilot looking for quality service and a quick turnaround, our team of experienced line service professionals is here to assist you 365 days a year. Our quick turnarounds are waiting for you! We accept all major credit cards.
Call Toll Free: 1 (800) 669-2704 or 1 (419) 866-2995
National Flight Services provides a variety of amenities for our FBO pilots and passengers. We also provide concierge services such as discounted hotels and rental cars, taxis and limousine services.Read More